지식공유2017. 2. 2. 19:42

[Trouble Shooting] 


Dell PowerEdge R330 - Ubuntu 14.04 

Black Screen in Booting / syslog - mei_me hw failure 


안녕하세요. 

다산데이타 입니다. 


[증상] 


Dell PowerEdge R330에 Ubuntu 14.04 Server를 설치 한 후 

로그인 화면이 나타나지 않고 블랙스크린이 발생 하였습니다.


Ctrl + Alt + F2 를 누르면 로그인 화면이 나타나긴 합니다.

syslog를 살펴보니 mei_me 데몬에서 오류를 표시하고 있습니다. 




/etc/default/grub.cfg 에서 quiet 와 splash 를 지우고 

update-grub를 한 후 재부팅 하면 로그인 화면이 나타나긴 하지만 

오류 메시지는 여전히 표시되고 있었습니다






[해결방법]


/etc/modprobe.d/blacklist.conf  파일에 

blacklist mei_me 를 추가한 후 재부팅.

문제가 해결 되었습니다.



감사합니다.






Intel Corporation Sunrise Point-H CSME HECI #2

https://certification.ubuntu.com/catalog/component/pci/8086%3Aa13b/

 



 

user@ubuntu:~$

user@ubuntu:~$

user@ubuntu:~$ tail -100 /var/log/syslog | grep 00:16.1

Feb  1 21:36:53 ubuntu kernel: [    5.594943] mei_me 0000:00:16.1: wait hw ready failed

Feb  1 21:36:53 ubuntu kernel: [    5.607486] mei_me 0000:00:16.1: hw_start failed ret = -62

Feb  1 21:36:55 ubuntu kernel: [    7.618883] mei_me 0000:00:16.1: wait hw ready failed

Feb  1 21:36:55 ubuntu kernel: [    7.631124] mei_me 0000:00:16.1: hw_start failed ret = -62

Feb  1 21:36:57 ubuntu kernel: [    9.642827] mei_me 0000:00:16.1: wait hw ready failed

Feb  1 21:36:57 ubuntu kernel: [    9.642971] mei_me 0000:00:16.1: hw_start failed ret = -62

Feb  1 21:36:57 ubuntu kernel: [    9.643144] mei_me 0000:00:16.1: reset: reached maximal consecutive resets: disabling the device

Feb  1 21:36:57 ubuntu kernel: [    9.643420] mei_me 0000:00:16.1: reset failed ret = -19

Feb  1 21:36:57 ubuntu kernel: [    9.643592] mei_me 0000:00:16.1: link layer initialization failed.

Feb  1 21:36:57 ubuntu kernel: [    9.643816] mei_me 0000:00:16.1: init hw failure.

Feb  1 21:36:57 ubuntu kernel: [    9.644117] mei_me 0000:00:16.1: initialization failed.

user@ubuntu:~$

user@ubuntu:~$

user@ubuntu:~$

user@ubuntu:~$ dmesg | grep 00:16.1

[    0.147890] pci 0000:00:16.1: [8086:a13b] type 00 class 0x078000

[    0.147943] pci 0000:00:16.1: reg 0x10: [mem 0x2ffff01000-0x2ffff01fff 64bit]

[    0.148047] pci 0000:00:16.1: PME# supported from D3hot

[    5.594943] mei_me 0000:00:16.1: wait hw ready failed

[    5.607486] mei_me 0000:00:16.1: hw_start failed ret = -62

[    7.618883] mei_me 0000:00:16.1: wait hw ready failed

[    7.631124] mei_me 0000:00:16.1: hw_start failed ret = -62

[    9.642827] mei_me 0000:00:16.1: wait hw ready failed

[    9.642971] mei_me 0000:00:16.1: hw_start failed ret = -62

[    9.643144] mei_me 0000:00:16.1: reset: reached maximal consecutive resets: disabling the device

[    9.643420] mei_me 0000:00:16.1: reset failed ret = -19

[    9.643592] mei_me 0000:00:16.1: link layer initialization failed.

[    9.643816] mei_me 0000:00:16.1: init hw failure.

[    9.644117] mei_me 0000:00:16.1: initialization failed.

user@ubuntu:~$

user@ubuntu:~$

user@ubuntu:~$ lspci | grep 00:16.1

00:16.1 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #2 (rev 31)

user@ubuntu:~$





Intel Corporation Sunrise Point-H CSME HECI #2

https://certification.ubuntu.com/catalog/component/pci/8086%3Aa13b/

Posted by CheekyKite

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